Reference

Privacy policy for your account

Speed Baccarat, Bikini Paradise, Tennis Betting, Crash Games, Bingo, and Mega Fishing create account records we must handle with care, so this Privacy Policy explains what data we…

Account dataDANA recordsOVO receiptsGoPay checksQRIS logs
pestabet Privacy policy for your account
CONTACT PATHS

Three privacy contact paths

Clear contact routes make a privacy request easier to track. Use the same account phone number or email you used when joining, then include the date, payment rail, and the data change you want us to check. Our team answers privacy messages from 09:00 to 23:00 WIB through live chat and email, with account checks handled before any data is edited.

Team online

Live chat privacy desk

Open live chat from the lobby footer between 09:00 and 23:00 WIB, choose Privacy, and tell us whether you need access, correction, or deletion. We confirm account ownership before discussing wallet or login data.

Email request record

Send privacy requests to [email protected] with your account name, contact number, and the date of the activity. For DANA, OVO, GoPay, or QRIS questions, attach only the payment reference, not extra personal files.

Account privacy form

Inside your profile, go to Account, Profile, then Privacy to start a data request. The form keeps your request linked to your session, which helps us respond without asking for the same identity detail again.

ACCOUNT CARE

Six ways we protect data

Privacy controls should be practical when you move between mobile browser, tablet, and shared Wi-Fi.

Account creation checks

When you open an account, we record the phone number, email, login time, and device signal needed to protect access. These details help us spot unusual sessions without adding extra steps to every lobby visit.

Payment record handling

DANA, OVO, GoPay, and QRIS references are used to match deposits or withdrawals with your wallet. We store the payment ID, time, and status, not your full wallet app history or unrelated contacts.

Cookie use explained

Cookies keep your session active, remember language choices, and measure page errors. You can clear them in your browser settings, though doing so may log you out and require a fresh account check.

Security alerts

If we see login behaviour that does not match your usual device or location pattern, we may pause account access and ask for confirmation. This protects privacy before any wallet or profile change is accepted.

Retention rules

We keep account and payment records only as long as needed for account service, dispute handling, security checks, or duties that apply where access is permitted. When data is no longer needed, we remove or de-identify it.

Correction requests

If your phone number, email, or name is wrong, contact us before making another payment. We may ask you to confirm the prior detail and the latest account activity before changing the stored record.

Privacy questions before you join

Before you start, you may want to know how your profile, wallet records, and device data are treated. These answers focus only on privacy handling, not game results or promotions. For account-specific requests, contact us through live chat, email, or Account, Profile, then Privacy while signed in.

We collect the details needed to create and secure your account, such as name, phone number, email, login time, device signal, and wallet references. We use them for access checks, support replies, and record matching.

We keep payment references so we can match your wallet activity to your account, investigate failed credits, and answer privacy requests. The record usually includes payment ID, time, amount, rail name, and processing status.

Yes. Contact live chat or email [email protected] and ask for account data access. We first confirm ownership, then share the categories we hold, such as profile details, login records, and payment references.

Go to Account, Profile, then Privacy, or contact support from 09:00 to 23:00 WIB. Tell us which detail is wrong and provide the current account contact so we can verify before editing it.

Cookies mainly support session login, language choice, fraud checks, and error measurement. They help the site remember your account state, but you can clear them in your browser and sign in again when needed.

We keep records for as long as needed to run the account, answer disputes, protect access, and meet duties that apply where use is permitted. After that, we remove or de-identify data when possible.

Use live chat, the account privacy form, or email [email protected]. Include your account contact and the privacy request type. We confirm ownership first, then explain what can be changed, deleted, or retained.